• Introduction:
  
  • Welcome to www.profedemy.com! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and services. By accessing or using our platform, you consent to the practices described in this policy. This policy was last updated on 31st Mar, 2025, and any changes will be prominently displayed on our site.
• Information We Collect:
  • Account Information:
    • When you create an account, we collect your full name, email address, username, password (encrypted), and profile picture (optional). We may also request demographic information such as your age, location, occupation, and educational background to personalize your learning experience.
  • Payment Information:
    • For course purchases, we collect payment information, including credit card details or bank account information. We use secure, third-party payment processors, and we do not store your full payment details on our servers.
  • Course Progress and Activity:
    • We track your course enrollment, completion status, quiz scores, assignment submissions, forum posts, time spent on lessons, pages visited, and other learning activities. This data helps us monitor your progress and improve our course content.
  • Technical Information:
    • We automatically collect technical information, including your IP address, browser type, operating system, device information, and browsing activity. We use cookies, web beacons, and other tracking technologies to enhance your user experience and analyze website traffic. Log files and server data are also collected for security and diagnostic purposes.
  • Communication Information:
    • We collect emails and messages exchanged with our support team or other users through our platform. Feedback and support requests are also recorded to improve our services.
• How We Use Your Information:
  • Providing and Improving Services:
    • We use your data to deliver course content, track your progress, provide personalized recommendations, and improve our platform’s functionality and content. We analyze user behavior to optimize the learning experience and develop new features.
  • Communication:
    • We send course updates, notifications, promotional emails about new courses or special offers, and respond to your inquiries and support requests. You can opt out of promotional emails at any time.
  • Security and Fraud Prevention:
    • We use your data to detect and prevent unauthorized access, fraudulent activity, and enforce our terms and conditions. We implement security measures to protect your information from data breaches.
  • Legal Compliance:
    • We may use your data to comply with applicable laws and regulations, respond to legal requests, and protect our rights and safety.
• Data Sharing and Disclosure:
  • Third-Party Service Providers:
    • We share your data with third-party service providers. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
  • Affiliates and Partners:
    • If we collaborate with affiliates or partners to provide course content, we may share relevant data with them. We ensure that these partners adhere to strict privacy standards.
  • Legal Requirements:
    • We may disclose your data when required by law or to protect our rights and safety, such as in response to a court order or subpoena.
  • Business Transfers:
    • In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity. We will notify you of any such transfer and provide options regarding your data.
• Data Security:
  • We implement industry-standard security measures, including encryption (SSL), firewalls, access controls, and regular security audits, to protect your data from unauthorized access, loss, or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
• User Rights:
  • You have the right to access, rectify, erase, restrict processing, and request data portability. To exercise these rights, please contact us at  support@profedemy.com. You can also withdraw your consent at any time and lodge a complaint with a supervisory authority.
• Cookies and Tracking Technologies:
  • We use essential cookies for website functionality, performance cookies for analytics, functional cookies for personalization, and marketing cookies for targeted advertising. You can manage your cookie preferences through your browser settings or our cookie consent banner. We also use web beacons and pixels to track website traffic and user behavior.
• Children’s Privacy:
  • Our platform is not intended for children under the age of 10. We do not knowingly collect personal information from children under 10. If we discover that we have collected data from a child under 10, we will promptly delete it. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
• Changes to This Policy:
  • We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and sending you an email. We encourage you to review this policy periodically.
• Contact Information:
  • If you have any questions or concerns about this Privacy Policy, please contact us at  support@profedemy.com  or 297 Lakepalace, Army headquarters indore 452006.